Pre-plan your RFP evaluation

Tools to help your RFP to set realistic expectations and deliver a focused review. Over our history, ETA Transit has submitted hundreds of proposals for mass transit technology RFPs. We’ve [...]

What factors influence customer satisfaction?

Communication, not technology, determines the satisfaction with transit systems It is a rarity in the mass transit technology market when we strike up a conversation with a potential customer, [...]

Staff experience

Don’t overlook the “employee factor” when adopting new technology. See if this sounds familiar. You and a select group of co-workers have spent time researching, interviewing, and demoing a new [...]

Are you ready to erase paper inspections?

Here’s what you need to know about digital trip inspection. By Matt Schroeder Director of Marketing, ETA Transit Systems One of the more popular feature requests we receive for our SPOT™ ITS [...]

Are your APCs ‘down’ for the count?

Maximize the efficiency of your automatic passenger counters for NTD certification-worthy results. By Matt Schroeder Director of Marketing, ETA Transit Systems I am going to dispel a myth for [...]

Passenger engagement goes digital

The next generation of digital display systems provide more ways to educate, inform, and entertain riders By Matt Schroeder Director of Marketing, ETA Transit Systems In the marketing world, [...]

E-paper displays are ready for prime-time transit

New sign technology is poised to remake transit stop communication By Matt Schroeder Director of Marketing, ETA Transit Systems Join me for a brief trip down memory lane. From 2006-2009, I served [...]

The screen generation will transform transit tech.

What’s also not a secret is that Millennials (and their younger Gen Z counterparts) are among the fastest-growing adopters of transit and the first generation not to view vehicle ownership as a [...]

Are your RFPs getting you the responses you want?

The RFP creation and evaluation process can be troublesome, but if a logical approach and sound strategies inform the type of responses you seek, then it need not be such a cumbersome effort.

A cash-free future begs you to take my money.

Versatile payment collection capabilities simplify payment and meets the preference of the rider. While regular transit riders will likely stick to a single form of payment for their transit [...]

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