Reporting

Making transit data useful takes more than collecting it

reporting

Transit agencies collect information from CAD/AVL, APC, scheduling, surveys, and other systems. But that information is often siloed, making it hard to see how ridership aligns with service schedules or where daily operations need adjustment.

Collecting data is only the first step. Turning that data into clean, validated, and formatted reports for regional, state, or federal agencies is where the workload grows. That can involve survey planning, manual counts, and custom spreadsheets that take days to reconcile.

ETA helps agencies create clearer reporting workflows. By connecting ridership and service data, teams can view certified passenger counts, track NTD reporting details, and review route productivity without starting from scratch every month.

Tally

Tally brings structure to passenger-data reporting

Tally helps agencies organize the survey, validation, and reporting work behind passenger data.

It supports NTD-related survey activity, data review, exception management, reporting preparation, and the workflows involved in using APC data for reporting.

Survey planning and collection

Digital collection and manual backup workflows

Data review and exception management

APC validation and certification support

NTD-related outputs and reporting preparation

Experience helping agencies certify APC data

ETA has helped agencies certify APC data for reporting use with Tally, including TARTA, Waco Transit, Space Coast Area Transit, and Bloomington Transit.

TARTA Waco Transit Space Coast Area Transit Bloomington Transit
Reporting Workflows Built Around Transit

From passenger counts to usable decisions

Reporting is more useful when teams can review the data alongside the service context behind it.

ETA helps agencies connect passenger counts, routes, trips, stops, schedules, on-time performance, and operational history so staff can better understand what the numbers represent before using them in a report or decision.

Ridership and APC reporting

Review boardings, alightings, passenger loads, stop-level activity, missing data, and changes over time.

How this helps

Give planning, operations, and reporting teams a clearer basis for understanding how riders are using service.

On-time performance and operational review

Review on-time performance, missed trips, detours, and service history.

How this helps

Help teams explain performance changes and identify where additional review may be useful.

Reporting, dashboards, and service analysis

Prepare recurring reports, NTD-related outputs, dashboards, board materials, and service-review information.

How this helps

Reduce the need to rebuild the same story from disconnected exports whenever a question comes up.

Reporting Support Shaped Around Your Agency

Transit reporting is not one-size-fits-all

Every agency has different service patterns, reporting obligations, data sources, staffing capacity, and internal review practices.

ETA works with agencies to understand the questions they need to answer, the data they already collect, and the reporting work that creates the most manual effort. The objective is to help agencies build a reporting approach that fits how they operate and what they need to explain.

transit reporting

Transit-specific context

Passenger data, service history, schedules, detours, and reporting definitions often need to be considered together.

Practical implementation

Start with the workflow creating the most work today, then expand as agency needs and systems evolve.

Staff review remains central

ETA tools can make reporting more manageable, but agency staff remain responsible for reviewing data and applying judgment.

FAQ

Common questions about reporting and analytics

What does Tally do?

Tally helps agencies manage passenger-data surveys, validation, reporting preparation, APC certification support, and NTD-related workflows.

Is Tally only for NTD reporting?

No. Tally is useful for NTD-related survey work and APC certification, ridership analysis, and overall stop management.

Can ETA help with APC certification?

ETA can help agencies create workflows for collecting, reviewing, validating, and documenting passenger data used in APC certification processes. The appropriate approach depends on the agency’s equipment, data sources, reporting requirements, and operating environment.

Can Tally support agencies that use other CAD/AVL or APC systems?

Yes. Tally can be scoped around non-ETA CAD/AVL and APC data sources, subject to available data and implementation scope. ETA has helped Waco Transit organize survey, validation, and APC certification workflows without an ETA CAD/AVL deployment.

Talk with ETA about the surveys, reports, validation work, and service questions that take the most effort today.