who we serve
ROLE INTRO

Transit depends on many teams working together.

ETA connects the people, vehicles, data, and decisions that keep service moving.

transit
EVERY TEAM, CONNECTED

Operations

For operators, dispatchers, supervisors, and training teams.

See service in real time, support operators in the field, and respond faster when issues arise.

Impact: Fewer blind spots, faster decisions, and more reliable service.

Planning & Scheduling

For planners and schedulers.

Use operational data to understand service performance, adjust routes, and plan improvements with more confidence.

Impact: Better decisions grounded in what is actually happening on the street.

Executive Leadership

For agency leaders, department heads, and board-facing staff.

Track system performance, understand trends, and communicate the value of transit with clearer information.

Impact: Stronger accountability, better reporting, and more confidence in daily operations.

IT

For IT managers, security teams, and technology coordinators.

Integrate systems, reduce infrastructure burden, and support modern transit technology without unnecessary complexity.

Impact: A more connected, manageable technology environment.

Maintenance

For technicians, maintainers, and fleet/device teams.

Keep vehicles, onboard systems, and field equipment working reliably so service data stays accurate.

Impact: Fewer disruptions, better data, and more dependable service.

Safety

For safety managers, compliance teams, and incident review staff.

Improve visibility into incidents, alerts, operator communications, and the records needed after events occur.

Impact: Faster response, clearer documentation, and safer operations.

When transit teams have better tools, riders feel the difference.

More reliable service. Clearer information. Faster response when plans change. Better support for the daily trips people depend on.

SYSTEMS WE SUPPORT

Built for the realities of modern mobility.

ETA supports the systems agencies operate every day, from high- frequency fixed-route service to specialized shuttle environments.

transit

Transit

Fixed-route bus service, including local routes, express service, BRT, commuter bus, and regional networks.

Explore Transit
rail

Rail

Heavy rail, commuter rail, light rail, and streetcar operations.

Explore Rail
shuttle

Shuttles

Airport and rental car shuttles, university and campus systems, healthcare shuttles, and corporate campuses.

Explore Shuttles

ETA helps agencies improve visibility, coordination, and service reliability across bus, rail, and shuttle operations.