Category Archives: Technology

A cash-free future begs you to take my money.

Posted on July 31, 2020
By Matt Schroeder

Versatile payment collection capabilities simplify payment and meets the preference of the rider. While regular transit riders will likely stick to a single form of payment for their transit fares, periodic or impromptu riders will require flexibility in their fare transactions.

Read more

Level up driver performance

Posted on April 14, 2020
By Matt Schroeder

Driver monitoring technologies exist to identify ineffective behaviors that could impact overall performance, increase rider satisfaction, and contribute to unsafe vehicle operation. Among the more popular solutions on the market include: speed tracking, excessive idle monitoring, schedule performance tracking, and collision avoidance.

Read more

Next-generation route management expands options for efficiency.

Posted on February 11, 2020
By Matt Schroeder
By Matt Schroeder Director of Marketing, ETA Transit Systems As a marketer, I’m constantly exposed to new and interesting facts. Did you know that a transit agency on average spends between two and six months researching new routes? Or how about this one: 44 percent of dispatchers spend at least 30 minutes inputting route changes…
Read more

Staff Engagement: Turn staff doubters into doers

Posted on January 10, 2020
By Matt Schroeder

Staff engagement is a critical, yet often overlooked component to new system adoption. As advanced and capable as the current generation of intelligent transit technology is, its performance will always be hampered by incorrect or inconsistent use. For all the time and resources spent in securing these solutions, it’s important to also invest in those people charged with using the system most frequently. A staff that sees technology as a benefit to their responsibilities, and not an obstacle, will outperform those who cannot make the association between technology and performance.

Read more

Turn your bus into a cashmobile.

Posted on October 14, 2019
By Matt Schroeder

Digital advertising on vehicles is coming. It’s already been adopted heavily in Europe, and the United States is gradually warming to the idea. there is a strong case to be made that the technology can add a new, profitable revenue stream to any advertising agency, and that there is a public demand for such a system. Digital advertising (also known as infotainment) leverage onboard displays (typically LCD) or public address systems to provide riders with route updates, news, weather, sports, local events, and local advertising. Unlike the traditional printed advertising, digital advertising doesn’t have an inventory problem. A transit agency can sell multiple ads on to any screen. Digital advertising is being looked at as a way for agencies to enhance their offerings, improve reputation, build brand value, and of course, create a new revenue channel they can use to help cover operating costs and invest more proactively in their service.

Read more

Bridge the revenue gap with on-board infotainment systems

Posted on September 30, 2017
By Matt Schroeder
Public transit is ready for some screen time. Advancements in mobile data delivery has opened a substantial opportunity for transit agencies to improve the overall transit experience, attract riders, and create a new revenue stream to help supplement operations, improve service to core constituents, and support area business. It’s no secret that revenue and funding…
Read more

3 tips to build a right-sized transit tech spec.

Posted on August 30, 2017
By Matt Schroeder

See if this sounds like you…

You work at a transit agency, and you wear a lot of hats. And not only are you overworked, but your staff is too. Most days, success is defined by just keeping your buses moving smoothly. You desperately need an upgrade to your Intelligent Transit System (or perhaps you just NEED an ITS), and after years of lobbying and cajoling your agency’s administrators you finally have both the approval and funding needed to begin the procurement process.

But there’s a catch (there’s always a catch) … YOU must be the one to write the RFP.

Read more

Forget text-to-speech for your on-board announcements, pre-recorded audio is better.

Posted on July 26, 2017
By Matt Schroeder
Turn up the volume on pre-recorded audio. By John Maglio, President ETA Transit Systems Full disclosure: I’ve always disliked text-to-speech (TTS). It’s a wholly impersonal means of conveying critical information to passengers. From the sanitary, robotic pronunciation to the complete lack of support for local multi-lingual dialects. TTS is a poor way to connect with…
Read more

Has your transit agency embraced digital communications?

Posted on June 13, 2017
By lltetamain
You know that shiny new Intelligent Transit System (ITS) your agency just invested hundreds of thousands of dollars to deploy? Well, odds are, you’ve only scratched the surface of one the most powerful and impactful features—its digital communication capabilities. We're talking automatic voice announcements, automatic stop announcements, and passenger information display system—the whole shebang. Digital…
Read more