ETA Transit Strengthens Customer Focus with Appointment of Christian G. Londono as Senior Customer Success Manager

Boca Raton, Florida May 21, 2024 – ETA Transit, a leader in innovative transit technology solutions, welcomes Christian G. Londono as its new Senior Customer Success Manager. This appointment underscores ETA Transit’s unwavering commitment to exceptional customer service for public transportation agencies across the country.

Leveraging his impressive 12-year career in public transportation, Mr. Londono will ensure clients maximize the value of ETA Transit’s advanced solutions.  He will actively solicit customer feedback to drive continuous product improvement. Through close collaboration with transit authorities and technology partners, Mr. Londono will champion initiatives that address each agency’s unique needs, ultimately enhancing the passenger experience.

Proven Leadership in Public Transportation

Prior to joining ETA Transit, Mr. Londono served as Director of Support Services at Palm Tran Inc. There, he oversaw critical functions like information technology, marketing, and customer service.  His leadership was instrumental in integrating new transit software technologies, streamlining operations, and improving the customer experience.

Mr. Londono’s prior role as Senior Manager of Performance Management at Palm Tran Inc. saw him spearhead impactful programs like “Palm Tran Statistics” (PT-Stat) to boost performance and strategic planning.  His results-oriented approach and commitment to excellence consistently advanced public transportation goals, setting high bars for operational effectiveness and service delivery.

A Strategic Asset for ETA Transit’s Continued Growth

“We’re delighted to welcome Christian to the ETA Transit team,” said Jhon Maglio, President at ETA Transit.  “His extensive experience and proven leadership in the public transportation sector make him an invaluable asset as we continue to revolutionize the transit experience through innovation and a customer-centric approach.  With Christian’s expertise, we empower our customers to leverage ETA Transit’s solutions to their fullest potential, ultimately benefiting each agency’s passengers.”

“Joining ETA Transit is an incredible opportunity to combine my passion for public transportation with cutting-edge innovation,” Christian expressed. “I’m committed to ensuring that every customer maximizes the potential of ETA Transit solutions, delivering exceptional transit experiences for passengers across the board. Together with the ETA Transit team, I look forward to driving positive change in the industry and making a lasting impact on urban mobility.”

Christian’s appointment reinforces ETA Transit’s dedication to delivering best-in-class solutions and unparalleled support to transit agencies nationwide.  His leadership will be crucial in advancing the company’s mission of transforming public transportation through cutting-edge technology and a deep commitment to customer success.

About ETA Transit Systems

ETA Transit Systems is a leading provider of innovative transit solutions, committed to revolutionizing public transportation for agencies and passengers alike. Our state-of-the-art technology is designed to enhance efficiency, safety, and the overall transit experience. ETA specializes in CAD/AVL technology to include automatic passenger counting (APC), GTFS and GTFS-RT, traveler information systems, and digital display systems for public transit agencies, universities, and other shuttle bus operations across the United States. For more information, visit, email, or call (800) 382-0917.

Facebook: @ETATransit

Twitter: @ETATransit


#ETATransit #MeetSPOT


Schedule a
one-on-one meeting.