Pre-plan your RFP evaluation
Tools to help your RFP to set realistic expectations and deliver a focused review. Over our history, ETA Transit has submitted hundreds of proposals for mass transit technology RFPs. We’ve [...]
What factors influence customer satisfaction?
Communication, not technology, determines the satisfaction with transit systems It is a rarity in the mass transit technology market when we strike up a conversation with a potential customer, [...]
Staff experience
Don’t overlook the “employee factor” when adopting new technology. See if this sounds familiar. You and a select group of co-workers have spent time researching, interviewing, and demoing a new [...]
Are your APCs ‘down’ for the count?
Maximize the efficiency of your automatic passenger counters for NTD certification-worthy results. By Matt Schroeder Director of Marketing, ETA Transit Systems I am going to dispel a myth for [...]
Are your RFPs getting you the responses you want?
The RFP creation and evaluation process can be troublesome, but if a logical approach and sound strategies inform the type of responses you seek, then it need not be such a cumbersome effort.