3 Reasons Why Transit Agencies Need PTT 2.0

By Mort Jensen, Vice President of Channels and Partnerships at Orion ETA Transit customers already know legacy transportation technology hinders innovation and holds their operations back. By [...]

Pre-plan your RFP evaluation

Tools to help your RFP to set realistic expectations and deliver a focused review. Over our history, ETA Transit has submitted hundreds of proposals for mass transit technology RFPs. We’ve [...]

What factors influence customer satisfaction?

Communication, not technology, determines the satisfaction with transit systems It is a rarity in the mass transit technology market when we strike up a conversation with a potential customer, [...]

Staff experience

Don’t overlook the “employee factor” when adopting new technology. See if this sounds familiar. You and a select group of co-workers have spent time researching, interviewing, and demoing a new [...]

E-paper displays are ready for prime-time transit

New sign technology is poised to remake transit stop communication By Matt Schroeder Director of Marketing, ETA Transit Systems Join me for a brief trip down memory lane. From 2006-2009, I served [...]

A cash-free future begs you to take my money.

Versatile payment collection capabilities simplify payment and meets the preference of the rider. While regular transit riders will likely stick to a single form of payment for their transit [...]

Staff Engagement: Turn staff doubters into doers

Staff engagement is a critical, yet often overlooked component to new system adoption. As advanced and capable as the current generation of intelligent transit technology is, its performance will [...]