Pre-plan your RFP evaluation
Tools to help your RFP to set realistic expectations and deliver a focused review. Over our history, ETA Transit has submitted hundreds of proposals for mass transit technology RFPs. We’ve [...]
What factors influence customer satisfaction?
Communication, not technology, determines the satisfaction with transit systems It is a rarity in the mass transit technology market when we strike up a conversation with a potential customer, [...]
Staff experience
Don’t overlook the “employee factor” when adopting new technology. See if this sounds familiar. You and a select group of co-workers have spent time researching, interviewing, and demoing a new [...]
Are you ready to erase paper inspections?
Here’s what you need to know about digital trip inspection. By Matt Schroeder Director of Marketing, ETA Transit Systems One of the more popular feature requests we receive for our SPOT™ ITS [...]