What’s also not a secret is that Millennials (and their younger Gen Z counterparts) are among the fastest-growing adopters of transit and the first generation not to view vehicle ownership as a status symbol. However, like car ownership is driven by the latest bells and whistles, public transit will be pushed by these younger generations who are used to having the latest technology and are comfortable with always being ‘connected’ to whatever they need, whenever they want it.
The RFP creation and evaluation process can be troublesome, but if a logical approach and sound strategies inform the type of responses you seek, then it need not be such a cumbersome effort.
Versatile payment collection capabilities simplify payment and meets the preference of the rider. While regular transit riders will likely stick to a single form of payment for their transit fares, periodic or impromptu riders will require flexibility in their fare transactions.
The e-paper solution has emerged in the transit space as a happy medium between the old-school LED signs and the colorful, yet expensive HD LCD screens.
Driver monitoring technologies exist to identify ineffective behaviors that could impact overall performance, increase rider satisfaction, and contribute to unsafe vehicle operation. Among the more popular solutions on the market include: speed tracking, excessive idle monitoring, schedule performance tracking, and collision avoidance.
Staff engagement is a critical, yet often overlooked component to new system adoption. As advanced and capable as the current generation of intelligent transit technology is, its performance will always be hampered by incorrect or inconsistent use. For all the time and resources spent in securing these solutions, it’s important to also invest in those people charged with using the system most frequently. A staff that sees technology as a benefit to their responsibilities, and not an obstacle, will outperform those who cannot make the association between technology and performance.