Business intelligence

Reporting and analysis tools that drive data-based decisions.


Easy-to-use transportation business intelligence program.

Equipped with over 100 ready-made reports out-of-the-box, you will find that our tools help analyze and evaluate your collected information. Our standard transportation BI solution helps to drive data-driven decisions about your transit operations. Our robust system will allow you to:

  • Collect data, understand your routes, and identify passenger travel behaviors in greater depth
  • Help improve driver performance and retain staff with behavior monitoring tracking
  • Make short work of routine ridership, on-time performance, and NTD reports with over 100 ready-made queries.

Best of all, should you need a new report to enhance your transportation business intelligence efforts, ETA will develop your custom query—free of charge.


Passenger counts

Automatic passenger counts, electronic passenger counts, and card scans by vehicle, route, stop, doors, and more.

Driver behavior

Excessive idle time, speed infractions by route and ID, schedule performance, authorization attempts, and more.

System health

Modification by equipment, engine time, check system health, asset connection, and more.

Hours and mileage

Scheduled vehicle miles and hours, vehicle summary, yard time, garage pull out, geofence trip mileage, and more.

Fare categories

Fare count passenger counts, fare counts by vehicle, counts by fare type, count summary, and more.

Arrivals and departures

Arrivals and departures by date (runtime; post), by station, by route, period, and more.


Ridership totals by route and type, NTD monthly ridership and summary, by stop with intervales, and more.

Route performance

On-time performance, passenger load by route, headways by route, stop performance, stop heat maps, and more.

Upgrade to self-service analytics

Custom transportation BI dashboards for improved insights

Your transit agency creates a lot of information. While SPOT’s built-in reporting module delivers an incredible number of built-in transportation business intelligence tools, some agencies need something extra under the hood. Our transportation BI module provides a high-octane jump to your analysis tools in the form of custom views and dashboards.

With a business intelligence upgrade, you can unleash the full potential of your collected data by providing the ability to slice, dice, and view your information from any angle or association. Connect your inputs in surprising ways and create dynamic visualizations that provide unprecedented insights into your operations. The possibilities are limitless—and you bypass the need for ETA to create custom reports, providing you near-instant access to your transportation business intelligence analysis.

Schedule a one-on-one meeting.