QLine Completes Implementation of ETA Transit Systems Technology to Enhance Operations and Rider Experience

FOR IMMEDIATE RELEASE 

Boca Raton, Florida September 17, 2025 –

QLine has completed the implementation of ETA Transit Systems’ Automatic Vehicle Location (AVL), Automatic Voice Announcements (AVA), and Automatic Passenger Counting (APC) technologies across its fleet of six modern streetcars serving the Woodward Corridor in Downtown Detroit.

The newly implemented system improves real-time vehicle tracking, improves rider communications, and delivers more accurate operational and ridership reporting for QLine’s operations and planning teams. This implementation represents an important step forward in supporting reliable service, increasing visibility for riders, and streamlining day-to-day operations for dispatch staff. 

As part of ETA Transit’s standard post-implementation process, QLine participated in a customer implementation survey to evaluate onboarding, training, and overall implementation performance. Feedback from the QLine team highlighted improved reporting accuracy, a more reliable system, and a user-friendly experience for dispatchers. One respondent described the implementation process as “fast and efficient,” while others noted ETA’s ongoing support in helping the team work through non-ETA-related system issues following launch. 

About Qline 

Qline operates a fleet of 6 modern streetcars providing convenient service along Woodward Cooridor in Detroit, Michigan. Since its launch, Qline has been an essential part of the city’s public transit network, connecting riders to businesses, cultural institutions, and neighborhoods throughout Downtown Detroit. The service has proudly reached over 1 million riders, underscoring its role as a vital mobility option for the community. 

In 2025, Qline partnered with ETA Transit Systems to implement advanced Automatic Vehicle Location (AVL), Automatic Voice Announcements (AVA), and Automatic Passenger Counting (APC) technologies, replacing previously installed systems. This integration enhances real-time tracking, rider communication, and system reporting, ensuring a better experience for both passengers and operations staff. 

To learn more about the services offered by Qline, visit www.qlinedetroit.com 

About ETA Transit Systems 

ETA Transit Systems is a leading provider of innovative transit solutions, committed to revolutionizing public transportation for agencies and passengers alike. Our state-of-the-art technology is designed to enhance efficiency, safety, and the overall transit experience. ETA specializes in CAD/AVL technology to include automatic passenger counting (APC), GTFS and GTFS-RT, traveler information systems, and digital display systems for public transit agencies, universities, and other shuttle bus operations across the United States. For more information, visit etatransit.com, email sales@etatransit.com, or call (800) 382-0917. 

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