Boca Raton, Florida – September 9, 2024 – ETA Transit Systems, a leading provider of intelligent transportation system (ITS) solutions, today announced the successful implementation of a new Computer-Aided Dispatch/Automatic Vehicle Location (CAD/AVL) system for the Pee Dee Regional Transportation Authority (PDRTA). Awarded in April 2024 and deployed within two months, the project equips PDRTA with cutting-edge technology to enhance fleet management, real-time data access, and passenger experience.
PDRTA sought a reliable and modern CAD/AVL system to ensure accurate data collection, improve operational efficiency, and provide real-time information to riders. After evaluating proposals from multiple vendors, PDRTA selected ETA Transit Systems for its proven track record, including a remarkable 97% customer retention rate, and its comprehensive SPOT® solution.
“PDRTA has been a fantastic partner throughout this project,” said Jariel Adler, Director of Business Development and Partnerships at ETA Transit Systems. “The new SPOT® system will significantly improve service for the Pee Dee community by streamlining operations and making public transportation more accessible for everyone.”
SPOT® Delivers Enhanced Efficiency and Rider Experience
On-bus systems: Rugged and user-friendly, these computers streamline operations for bus operators with single sign-on functionality, eliminating the need to log in to multiple systems.
Cloud-based software: Web-based software provides modules for planning, managing detours, dispatching, generating reports, viewing live dashboards, and more. This simplifies NTD reporting and streamlines management of headways and on-time performance.
Real-time passenger information systems: Passengers can leverage web, mobile app, and digital signage tools to plan trips, track bus arrival times, and receive real-time alerts.
“Jordan D’Angelo, Program Manager at PDRTA, praised ETA Transit Systems for their professionalism and impressive speed of execution. Their high customer retention rate initially drew us in, but their expertise throughout the project solidified our decision. We were particularly impressed by how quickly ETA deployed the new system – within just two months! I wouldn’t hesitate to recommend them to any agency seeking a smooth and efficient CAD/AVL upgrade.”
About PDRTA
The Pee Dee Regional Transportation Authority (PDRTA) is a vital public transit agency serving the Pee Dee region – Chesterfield, Darlington, Dillon, Florence, Marion, and Marlboro. PDRTA offers a variety of services to keep the community mobile, including fixed-routes, paratransit services, deviated-fixed-routes, commuters, and demand response services. PDRTA plays a significant role in connecting people to jobs, schools, and essential services across the region. Their dedicated team of approximately 100 people ensures the smooth operation of its fleet, providing residents with a reliable and accessible transportation option.
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About ETA Transit Systems
ETA Transit Systems is a leading provider of innovative transit solutions, committed to revolutionizing public transportation for agencies and passengers alike. Our state-of-the-art technology is designed to enhance efficiency, safety, and the overall transit experience. ETA specializes in CAD/AVL technology to include automatic passenger counting (APC), GTFS and GTFS-RT, traveler information systems, and digital display systems for public transit agencies, universities, and other shuttle bus operations across the United States. For more information, visit etatransit.com, email sales@etatransit.com, or call (800) 382-0917.
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